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🔒 NOTICE OF PRIVACY PRACTICES (HIPAA COMPLIANT)
Effective Date: 3/1/2026
Covered Entity: Connect Med LLC
1. OUR LEGAL DUTY
Connect Med LLC (“we,” “our,” or “us”) is required by law to:
- Maintain the privacy and security of your Protected Health Information (PHI)
- Provide you with this Notice of our legal duties and privacy practices
- Abide by the terms of this Notice currently in effect
- Notify you in the event of a breach involving your unsecured PHI
2. HOW WE MAY USE AND DISCLOSE YOUR PHI
We may use and disclose your PHI for the following purposes:
A. Treatment
We may use your PHI to provide, coordinate, or manage your healthcare and related services.
Example: Sharing information with a licensed provider, pharmacy, or specialist.
B. Payment
We may use and disclose PHI to bill and collect payment.
Example: Submitting claims to insurance providers or processing payments.
C. Healthcare Operations
We may use PHI for business operations, including:
- Quality assessment and improvement
- Staff training and credentialing
- Compliance and auditing
D. Business Associates
We may share PHI with third-party vendors (e.g., EMR providers, pharmacies, payment processors) who are contractually obligated to safeguard your data under HIPAA-compliant agreements.
E. As Required by Law
We may disclose PHI when required by federal, state, or local law.
F. Public Health & Safety
We may disclose PHI:
- To prevent or control disease
- To report abuse, neglect, or domestic violence
- To avert serious threats to health or safety
G. Law Enforcement & Legal Proceedings
We may disclose PHI in response to:
- Court orders
- Subpoenas
- Law enforcement requests
H. Other Uses (With Authorization)
Any other use of your PHI not described above will only occur with your written authorization.
3. YOUR RIGHTS REGARDING YOUR PHI
You have the following rights concerning your health information:
A. Right to Access
You may request to inspect or obtain a copy of your PHI.
B. Right to Amend
You may request corrections to your PHI if you believe it is inaccurate or incomplete.
C. Right to an Accounting of Disclosures
You may request a list of certain disclosures we have made of your PHI.
D. Right to Request Restrictions
You may request limits on how we use or disclose your PHI.
E. Right to Confidential Communications
You may request that we contact you in a specific way (e.g., only via email or phone).
F. Right to a Paper Copy
You may request a paper copy of this Notice at any time.
4. HOW TO EXERCISE YOUR RIGHTS
To exercise any of the rights listed above, please contact:
Privacy Officer
Connect Med LLC
Email: support@myconnectmed.com
We will respond to your request within the timeframe required by law.
5. HOW TO FILE A COMPLAINT
If you believe your privacy rights have been violated, you may file a complaint:
With Connect Med LLC:
Contact our Privacy Officer using the information above.
Or with the U.S. Department of Health & Human Services:
You may file a complaint with the
U.S. Department of Health and Human Services Office for Civil Rights (OCR)
Website: https://www.hhs.gov/ocr/privacy/hipaa/complaints/
You will not be retaliated against for filing a complaint.
6. OUR RESPONSIBILITIES
We are required to:
- Maintain the privacy and security of your PHI
- Provide you with notice of our legal duties and privacy practices
- Follow the terms of this Notice
- Notify you if a breach occurs that may compromise your PHI
7. CHANGES TO THIS NOTICE
We reserve the right to change this Notice at any time.
Any updates will be posted on our website with a revised effective date.